Privacy Protection Policy
Distribution DUP inc., hereinafter “DUP”, is a legal entity specialized in the distribution of pumping systems, drinking water treatment systems, and plumbing accessories.
This policy outlines its commitments regarding the protection of personal information.
Under the Act respecting the protection of personal information in the private sector, Chapter P-39.1, personal information is any information that allows a physical person to be identified.
In the event of a disagreement with the terms of this policy, you must not navigate this informational and transactional website.
Scope of the Policy
The privacy protection policy applies to all activities of DUP, including the informational website: https://dup-inc.com/?lang=en and the transactional website: https://unipompe.acombaecommerce.net/en
1. Consent
Except as provided by law, DUP will always seek your manifest, free, and informed consent before any collection of your personal information. Consent given is valid only for the duration and purposes for which it was requested.
2. Compliance with the Principle of Purpose and Proportionality of Collection
In the context of transactions carried out through the online store, DUP may request certain personal information for billing, payment, and delivery purposes, or for customer service needs.
In all circumstances, DUP takes reasonable measures to ensure that the personal information it collects is adequate, relevant, and not excessive.
3. Access to Personal Information
Persons other than regular employees may be engaged by DUP to perform various functions such as providing technological services. These individuals may have access to your personal information in the performance of these functions, to the exclusion of any other purpose.
Distribution DUP Inc. does not sell, transfer, or disclose your personal information to third parties.
4. Retention of Personal Information
Your personal information is processed and stored in Québec. In the event that a transfer of personal information outside the province of Québec is necessary, this transfer will only take place if it is assessed that the information would benefit from adequate protection.
The transfer will also be subject to appropriate contractual agreements.
5. Security of Your Personal Information and Banking Information
DUP takes reasonable measures to protect your personal information.
For the transactional site, DUP relies on the security mechanisms available on the ACCEO Solutions Inc. platform, which hosts its online store. You can consult the privacy policy of ACCEO Solutions Inc. via this link: https://www.acceo.com/en/privacy-policy/
However, you are responsible for ensuring that you use a strong password for your account on the transactional site.
6. Use of Cookies
The DUP online store as well as the informational website use cookies. With the exception of cookies necessary for the operation of the site, your consent will always be requested for performance, audience measurement, tracking, or other cookies.
7. Right of Access and Rectification
You have a right of access and rectification regarding the personal information collected in connection with the use of the “Distribution DUP” online store.
When you have a user account, you can make the modifications yourself.
In all other situations, you can contact the person responsible for the protection of personal information at this email address: dup@dup-inc.com
8. Retention Period of Personal Information
DUP retains your personal information for the period necessary for the transaction or to comply with legal requirements.
At the end of this period, DUP undertakes to destroy the personal information or to anonymize it, according to generally recognized best practices of use, for serious and legitimate purposes.
9. Contact Information for the Person Responsible for the Protection of Personal Information
Any request in relation to the protection of personal information must be addressed to:
DISTRIBUTION DUP INC.
Attn: Person Responsible for the PII
767, rue de Saint-Romuald
Lévis (Québec) G6W 5M6
Email: dup@dup-inc.com