About Us
Water, mastered on all fronts, for over 40 years!
Active in the market since 1985, DUP Distribution stands out for its personalized approach and its commitment to providing clients with clear service and advice across the board.
Always on the lookout for new developments and dedicated to offering a vast range of quality products, we stay up to date on the latest innovations and advancements in the field. Our distribution center located in Lévis features a true cascade of nearly 22,000 products in inventory.
Tailored Advice
Whether you need guidance on pumping products for drinking water or wastewater, or water treatment systems across residential, commercial, industrial, or municipal sectors, we are here to listen and ready to offer our expert advice. To complete our offering, you will also find a comprehensive selection of peripheral plumbing accessories matching these products.
For projects requiring non-standard products, we won’t leave you adrift. We also offer custom-built configurations manufactured directly within our facilities for free-flowing solutions.
A service that flows naturally
Our counter service allows you to take immediate possession of your order. Our experts are on-site to provide you with seamless service and answer any technical questions.
A clear vision. A solid mission.
Our vision? To be the benchmark for accessibility to quality water — a source of life — while contributing to protecting this essential resource for our families and generations to come.
Our mission is to provide water professionals with reliable products, specialized advice, and innovative solutions, backed by outstanding service and our team's expertise.
The values that guide our current
Like water that circulates and connects everything, our values fuel our team daily.
Recognition
Every input matters
Just like a drop of water that flows in a current, every team member brings unique value. At DUP, we recognize the efforts, ideas, and commitment of everyone, because it is together that we create a waterfall of success.
Passion
The energy that propels us
Our passion is the current that drives us to go further. Like rushing water, our team is driven to work together to innovate, do things right, and offer sustainable solutions to our clients.
Teamwork
A current that unites us
Like water circulating through a network, our power finds its source in moving as a cohesive unit. By sharing our knowledge and flowing in the same direction, we create a powerful current where everyone contributes to the movement.
Commitment
Crystal-clear and solid
Our crystal-clear commitment anchors us in delivering on our promises to our clients and partners. We move with rigor, reliability, and integrity in every project and every interaction.
Our Water Management Experts
Stéphane
Aubé
Executive
Director
Bringing several years of experience in operational management to the pipeline, Stéphane oversees all field activities and ensures the fluidity and efficiency of the company's operations. Greatly appreciated for his mobilizing leadership and solution-based approach, he stays on course and plays a central role in achieving our objectives and ensuring customer satisfaction.
Jonathan
Gagnon
Technical and Business Development Director
With over twenty years of experience, Jonathan stands out by providing a steady flow of professionalism, rigor, and deep knowledge of our industry. Jonathan plays a key role within our organization through a consistent feed of know-how and expertise of the water industry. Leveraging his technical skills, analytical capacity, and commitment to excellence, he effectively supports the company's operations and projects to ensure a smooth course on all fronts.
Dominique
Deschênes
Senior Customer Service Agent
Contributing more than 35 years of experience in the field of pumping systems, Dominique is an infinite well of information and brings his expertise, dedication to service, and commitment to delivering quality work to our team for flawless customer service. His dedication and involvement directly contribute to keeping service flowing consistently and the trust our clients place in us is definite proof of smooth sailing.
Stéphan
Morin
Customer Service Agent
With over 25 years of experience in customer service, Stéphan is a significant member of our crew and plays an important role within our company. His dedication to transparent service, rigor, and ability to work as part of a team make him a valued resource for both his colleagues and our clientele, and we are proud to have him on-board. He stands out for his steadfast commitment and his ability to build relationships of trust with our clients.
Audrey
Pomerleau
Technical Advisor – Water Treatment
Passionate about water treatment, Audrey brings a crystal-clear combination of expertise, professionalism, and close client relationships to our team. Recognized for her reliability and pure team spirit, she contributes every day to seamlessly delivering quality advice and service to our clients.
Mélanie
Gilbert
Administrative Assistant
An important member of the administrative team, Mélanie provides essential support to the company's various activities and keeps things flowing steadily every day. Thanks to her organizational skills, versatility, and excellent customer service, she contributes to the smooth running of daily operations for the entire crew.